Credit Controller

About the role

We are seeking an experienced Credit Controller to join a busy finance team in Hertford. You will manage a portfolio of customer accounts, improve cash collection performance and build strong relationships across the business.

Key responsibilities

• Manage your own portfolio of customer accounts and proactively collect outstanding debt.
• Investigate and resolve invoice and account queries while maintaining excellent customer relationships.
• Collaborate with Finance, Sales, Operations and Customer Services to support credit decisions.
• Monitor aged debt, produce reports and implement effective collection strategies.
• Allocate cash receipts, reconcile accounts and review credit terms.
• Support month‑end reporting and identify process improvements to reduce aged debt.

Required profile

• Previous credit control experience in a commercial environment.
• Experience managing a high‑volume sales ledger.
• Strong communication, negotiation and stakeholder management skills.
• Excellent organisational ability and a proactive, positive approach.

Required skills

• Microsoft Excel
• Sage (accounting software) – advantageous but not essential

What we offer

• Salary between £28,000 and £30,000 per year.
• Hybrid working model (three days in the office).
• Benefits package and supportive modern workplace.
• Opportunities for long‑term career development in a growing business.