Credit Controller

About the role

Our client, a finance team in Haydock, is seeking an experienced Credit Controller to manage customer accounts and protect cash flow. The role involves proactive communication with clients, ensuring invoices are paid on agreed terms and reducing aged debt.

Key responsibilities

• Manage a portfolio of customer accounts and ensure timely payment of outstanding invoices.
• Chase overdue debt via telephone, email and written correspondence.
• Reconcile customer accounts, resolve payment queries and allocate incoming payments accurately.
• Produce aged debt reports and escalate issues as needed.
• Build and maintain strong relationships with customers and internal stakeholders.
• Negotiate payment plans where appropriate.
• Support month‑end procedures, reporting requirements and maintain accurate records in the finance system.
• Assist with credit checks and setting customer credit limits.

Required profile

• Previous experience in a Credit Controller, Accounts Receivable or Collections role.
• Excellent communication and negotiation abilities.
• Strong attention to detail and accuracy.
• Good organisational and time‑management skills.
• Ability to work independently and handle a busy workload.
• Problem‑solving mindset with a customer‑focused approach.

Required skills

• Proficient use of Microsoft Excel.
• Experience with finance or ERP systems.