Credit Controller

About the role

Our client is seeking an experienced Credit Controller to join a busy finance team in Bracknell. The role focuses on building strong customer relationships while ensuring timely cash collection and effective credit control.

Key responsibilities

• Manage a portfolio of customer accounts and ensure payments are received within agreed terms.
• Contact customers by telephone and email to chase outstanding payments.
• Obtain remittance advice and accurately allocate receipts.
• Investigate and resolve payment discrepancies, deductions and account queries.
• Issue copy invoices, statements and other account documentation as required.
• Monitor customer credit limits and release orders according to company procedures.
• Maintain customer master data and support cash‑flow forecasting.
• Collaborate with sales and internal departments to resolve queries efficiently.
• Produce reports on overdue debt, collections and credit exposure.
• Support annual audit and credit‑insurance processes and identify process improvements.

Required profile

• Previous experience in credit control or accounts receivable.
• Strong organisational ability and capacity to prioritise workload.
• Excellent communication and relationship‑building skills.
• Proactive problem‑solver who can work independently and as part of a team.

Required skills

• Microsoft Excel, including VLOOKUP and Pivot Table functions.