Criminal Justice Services Manager

About the role

We are seeking an experienced leader to manage a team delivering rehabilitation and resettlement services across prison and community settings. The role combines on‑site presence at multiple locations with home‑based planning and administration, offering a balance of field work and strategic oversight.

Key responsibilities

• Provide clear direction and leadership to a dispersed team across probation and prison sites.
• Monitor performance, ensure targets and standards are consistently met.
• Act as first‑line support for staff, offering guidance and stepping in when needed.
• Build and maintain effective partnerships with custodial and community stakeholders.
• Use data and reporting tools to track progress, identify improvements and ensure compliance.
• Foster a culture of learning, growth and continuous improvement.

Required profile

• Proven track record of leading and motivating teams in a results‑focused environment.
• Highly organised, resilient and able to balance competing priorities.
• Confident in working with external stakeholders and building positive partnerships.
• Willing and able to travel flexibly across multiple sites.

Required skills

What we offer

• Meaningful role influencing better futures for individuals and communities.
• Supportive employer with strong values and commitment to professional development.
• Hybrid working model – mix of site‑based and home working.
• Competitive salary and benefits package.