Customer Account Administrator – Temp to Perm

About the role

We are looking for an organised, people‑focused Customer Account Administrator to join our Key Accounts team in Gateshead. You will support the full customer journey, from quotation to vehicle delivery, ensuring a smooth and professional experience.

Key responsibilities

• Prepare and issue customer quotations.
• Process customer orders accurately and timely.
• Coordinate order progress with Key Account Managers, suppliers and internal teams.
• Maintain up‑to‑date customer records and order information.
• Resolve customer queries and problems promptly.
• Support account activity and contribute to continuous improvement of processes.

Required profile

• Highly organised with strong attention to detail.
• Excellent communication and customer‑service orientation.
• Ability to work collaboratively within a friendly team.
• Immediate availability or short notice period.

Required skills

What we offer

• Competitive salary £25,350‑£26,810 (incl. bonus) with temp‑to‑perm progression.
• Full training and ongoing support.
• Free on‑site parking and well‑stocked tuck shop.
• Regular team socials, birthday celebrations and prizes.
• Modern on‑site facilities at Team Valley.
• Long‑term career development opportunities.