Customer Advisor

About the role

Join Boots as a Customer Advisor working onsite in a London store. You will report to the Assistant or Store Manager and may be involved in tills, customer advice, or back‑shop duties. Full training is provided to help you succeed.

Key responsibilities

• Assist customers, answer questions and recommend products to enhance their shopping experience.
• Promote in‑store offers and schemes, providing clear information.
• Maintain store presentation by ensuring correct product displays, tidy tills, and organized stock rooms.
• Collaborate with team members to keep the store clean and welcoming.

Required profile

• Ability to work quickly in a varied environment.
• Strong communication and listening skills.
• Team‑oriented mindset, supporting a collaborative dynamic.
• Attention to detail, understanding that small actions impact customer satisfaction.
• Willingness to act as a brand ambassador for Boots.

Required skills

What we offer

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card
• Flexible benefits scheme
• Free 24/7 counselling and support through TELUS Health