Customer Advisor – Retail Store

About the role

Join Boots as a Customer Advisor and become the friendly face that helps shoppers enjoy a seamless in‑store experience. Whether you’re starting your first job or looking for a fresh retail challenge, you’ll work on the shop floor, at the tills, or behind the scenes supporting stock and displays.

Key responsibilities

• Greet customers, listen to their needs and provide knowledgeable product advice.
• Promote in‑store offers, schemes and new products to enhance sales.
• Maintain tidy, well‑stocked shelves and ensure the shop floor is presentable.
• Operate tills efficiently, handling transactions accurately.
• Collaborate with team members to deliver a consistent, high‑quality shopping experience.

Required profile

• Enthusiastic about helping people and delivering excellent service.
• Ability to work quickly in a fast‑paced retail environment.
• Strong communication and listening skills.
• Team‑oriented mindset with a collaborative attitude.

Required skills

• Basic numeracy for cash handling.

What we offer

• Competitive hourly rate (£13.02‑£15.10) with a raise after six months.
• Award‑winning training accredited by the Institute of Customer Service.
• Generous employee discounts and a discretionary annual bonus.
• Retirement savings plan, flexible benefits and wellbeing support.
• Enhanced maternity/paternity/adoption leave and related perks.