Customer Care Advisor – Temporary (4‑month)

About the role

Join a fast‑growing business as a Customer Care Advisor on a four‑month temporary contract. You will be the first point of contact for customers, delivering friendly and efficient support over the phone.

Key responsibilities

• Answer inbound customer enquiries via telephone.
• Resolve queries promptly while maintaining high service standards.
• Update and maintain accurate customer records in internal systems.
• Collaborate with internal teams to ensure timely resolutions.
• Manage follow‑up actions and keep customers informed throughout the process.
• Assist with general administration and contribute to process improvements.

Required profile

• Previous customer service experience, preferably in a call‑based environment.
• Confident and professional telephone manner.
• Positive, friendly and empathetic attitude.
• Strong communication and problem‑solving abilities.
• Enjoy working as part of a busy, collaborative team.
• Flexibility to work 1–2 Saturdays per month (day off in lieu provided).

Required skills

What we offer

• £14 per hour, paid weekly.
• Central London location.
• Immediate start and short‑term contract.
• Opportunity for recent graduates or Working Holiday Visa holders to gain experience.