Customer Consultant – 8 hrs/week (Fixed‑Term)
The Body Shop International Limited · London
Job description
About the role
We are looking for an enthusiastic Customer Consultant to join our London store on a fixed‑term basis, working 8 hours per week. You will help the store management team deliver outstanding service, drive sales and embody The Body Shop’s ethical beauty values.
Key responsibilities
- Support store managers in achieving sales and profit targets.
- Provide exceptional, personalised customer service on the shop floor.
- Advise customers on product selection, sharing knowledge of ingredients and Community Trade origins.
- Maintain compliance with company policies, procedures and visual standards.
- Engage proactively with customers to create a welcoming, inspirational shopping experience.
Required profile
- Strong interpersonal skills and ability to build rapport with customers.
- Previous customer‑service or retail experience is desirable.
- Excellent communication and listening abilities.
- Genuine passion for beauty, cosmetics and ethical retail.
- Flexible availability for evenings, weekends and holiday shifts.
Required skills
What we offer
- Opportunity to work for a globally recognised ethical beauty brand.
- Training on product knowledge and sustainable sourcing.
- Friendly, purpose‑driven team environment.
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Published 1 month ago
Expires 4 days from now
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The Body Shop International Limited
London