This job is no longer available
This job expired on 28/09/2026. It no longer accepts applications.
Customer Service Advisor – Fixed‑Term (8 months)
Think Specialist Recruitment · Luton
Job description
About the role
This 8‑month fixed‑term position is based in Luton and focuses on handling customer enquiries, email orders and deliveries. You will join a busy orders fulfilment team, supporting online and email‑based order processing for a leading UK specialist.
Key responsibilities
- Respond to customer emails and provide order‑related information.
- Process sales orders, collections and credits.
- Manage order and delivery discrepancies, including special deliveries.
- Set up and support customers with online ordering.
- Handle returns, receipting stock and ensure first‑time‑right delivery.
Required profile
- Confident in liaising with customers and sales teams via email.
- High accuracy and strong attention to detail.
- Excellent written and verbal communication skills.
- Ability to work well under pressure and meet deadlines.
- Numerate, team‑oriented and capable of prioritising workload.
- Problem‑solver, self‑starter with initiative.
Required skills
What we offer
- Annual salary of £26,000.
- Employee discount schemes and themed lunch events.
- Free on‑site parking.
- Hybrid working once fully trained.
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Think Specialist Recruitment
Luton
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