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Customer Service Advisor – Fixed‑Term (8 months)

Think Specialist Recruitment · Luton

Fixed-term Hybrid Junior 26,000 GBP/year 🇬🇧 English

Job description

About the role

This 8‑month fixed‑term position is based in Luton and focuses on handling customer enquiries, email orders and deliveries. You will join a busy orders fulfilment team, supporting online and email‑based order processing for a leading UK specialist.

Key responsibilities

  • Respond to customer emails and provide order‑related information.
  • Process sales orders, collections and credits.
  • Manage order and delivery discrepancies, including special deliveries.
  • Set up and support customers with online ordering.
  • Handle returns, receipting stock and ensure first‑time‑right delivery.

Required profile

  • Confident in liaising with customers and sales teams via email.
  • High accuracy and strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work well under pressure and meet deadlines.
  • Numerate, team‑oriented and capable of prioritising workload.
  • Problem‑solver, self‑starter with initiative.

Required skills

    What we offer

    • Annual salary of £26,000.
    • Employee discount schemes and themed lunch events.
    • Free on‑site parking.
    • Hybrid working once fully trained.

    Questions fréquentes

    Le salaire proposé pour ce poste est de 26k GBP par an. Le détail figure dans l'annonce.
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    Le contrat proposé est un Fixed-term basé à Luton.

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    Published 2 months ago

    28 views · 0 interested

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    Think Specialist Recruitment

    Luton