Customer Service Advisor – Immediate Start

About the role

We are looking for an enthusiastic Customer Service Advisor to join our busy team in Tunbridge Wells. You will be the first point of contact for customers, helping to resolve queries, update records and ensure timely delivery of services. The role offers an immediate start and the chance to develop within a supportive environment.

Key responsibilities

• Answer customer enquiries via phone and email, providing accurate information.
• Update internal systems with order details and customer interactions.
• Monitor a dedicated email inbox to resolve issues promptly.
• Collaborate with logistics and other departments to ensure smooth order fulfilment.
• Maintain high standards of service quality and documentation.

Required profile

• Organised, friendly and able to work in a fast‑paced environment.
• Strong attention to detail and excellent written and verbal communication.
• Previous experience in an office‑based customer service or administrative role is advantageous.

Required skills

What we offer

• Competitive hourly rate based on experience (£12.85‑£14).
• Immediate start with weekly pay on Fridays.
• Free on‑site parking and a professional, welcoming workplace.
• Training on internal systems and opportunities for career progression.
• Potential to secure a permanent position after the temporary period.