Customer Service Advisor (Temporary Full‑Time)

About the role

You will be the first point of contact for our clients, ensuring a smooth and positive experience throughout each interaction. As a Customer Service Advisor you will work Monday‑Friday, 8:30 am‑5:00 pm, delivering high‑quality support in a fast‑paced call‑centre environment.

Key responsibilities

• Answer incoming customer service calls.
• Log call details accurately in the CRM system.
• Update the CRM with clear customer notes.
• Resolve customer issues before the end of each working day.
• Escalate unresolved matters to the appropriate department.

Required profile

• Enthusiastic with a positive attitude.
• Organised and able to manage multiple tasks efficiently.
• Team‑player who collaborates well with colleagues.
• Tech‑savvy and comfortable navigating multiple software platforms.

Required skills

What we offer

• Salary £12.82‑£13 per hour (£26,250 annualised).
• Weekly pay and up to 28 days annual leave.
• Dedicated consultant support and access to temporary‑to‑permanent opportunities.
• Free online learning, wellbeing platforms, discount schemes and eyecare vouchers.
• Monthly awards such as Temp of the Month.