Customer Service Coordinator – Hire Desk
Office Angels · Wokingham
Job description
About the role
We are seeking a Customer Service Coordinator for our Hire Desk in Wokingham. You will be the first point of contact for customers and drivers, ensuring smooth contract processing and order handling in a fast‑paced environment.
Key responsibilities
- Raise and process hire contracts efficiently.
- Handle customer and driver queries, providing outstanding support.
- Organise and maintain the work planner to keep operations running smoothly.
- Take new orders and nurture relationships with existing customers.
Required profile
- Previous experience in the hire industry.
- Strong communication skills for managing a high volume of calls and enquiries.
- Ability to work under pressure in a fast‑paced setting.
- Excellent time‑management and organisational abilities.
- Proactive attitude.
Required skills
What we offer
- Hourly rate starting at £13.50, dependent on experience.
- Full‑time, temporary-to-permanent contract.
- Equal‑opportunity workplace with support for reasonable adjustments.
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Published 1 month ago
Expires 3 weeks from now
17 views · 0 interested
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Office Angels
Wokingham
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