Customer Service & Sales Apprentice (Depot Operations)

About the role

Join CMT’s depot team supporting the Sizewell C project, one of the UK’s largest infrastructure developments. This apprenticeship offers hands‑on experience in customer service, sales, quotations, order processing and depot operations while working alongside experienced colleagues.

Key responsibilities

• Process customer orders accurately and efficiently.
• Prepare customer quotations.
• Support sales activity and respond to customer enquiries.
• Serve customers collecting orders from the depot and answer incoming telephone calls.
• Resolve customer queries and issues.
• Support depot administration, record keeping and stock management.
• Build relationships with customers and site personnel.

Required profile

• GCSE Grade 4/C or above in English and Maths (preferred).
• Eligible to undertake a Level 3 Business Administrator Apprenticeship.

Required skills

• Strong communication skills.
• Customer‑focused approach.
• Good IT skills.
• Attention to detail.
• Organisation and time management.
• Teamwork.
• Positive attitude and willingness to learn.

What we offer

• Level 3 Business Administrator Apprenticeship with structured training and mentoring.
• Opportunity to support the Sizewell C project.
• Long‑term career prospects within CMT and progression to Assistant Depot Manager.