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This job expired on 26/09/2026. It no longer accepts applications.
Customer Service Specialist – Shift Role
Tate Milton Keynes · Bedford
Job description
About the role
We are seeking a Customer Service Specialist to join a busy call centre within a large, well‑established organisation. The role is office‑based in Bedford and involves handling a high volume of booking and appointment enquiries across rotating shifts.
Key responsibilities
- Answer customer enquiries by phone and email.
- Manage calls related to outstanding appointments and bookings.
- Resolve queries efficiently and professionally.
- Complete associated administrative tasks accurately.
- Navigate multiple systems while maintaining a busy workload.
Required profile
- Previous experience in a customer service environment.
- Strong administration and IT aptitude.
- Excellent communication with keen attention to detail.
- Ability to multitask and prioritize effectively.
Required skills
- Basic computer literacy.
What we offer
- Hourly rate of £13.54.
- Shift patterns: 8 am‑4 pm, 9 am‑5 pm, 10 am‑6 pm or 11 am‑7 pm, five days a week with two Saturdays per month.
- Ongoing temporary contract with immediate start.
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Tate Milton Keynes
Bedford
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