Customer Services Administrator – 9 month FTC

About the role

We are partnering with a leading FMCG business to recruit a Customer Services Administrator on a nine‑month fixed‑term contract. The role is fast‑paced and involves managing the full order lifecycle, ensuring customers receive a seamless service from enquiry to delivery.

Key responsibilities

• Process customer orders from initial enquiry through to delivery.
• Provide prompt, high‑quality customer service and resolve queries efficiently.
• Prepare and coordinate export and shipping documentation.
• Liaise with Sales, Logistics, Technical and Production teams to ensure order accuracy.
• Build and maintain strong relationships with customers and external partners.

Required profile

• Previous experience in Customer Services, Sales Support or Administration.
• Background in FMCG, manufacturing, logistics or wholesale environments.
• Strong communication and organisational abilities.
• Capability to manage multiple priorities in a busy setting.
• Proactive, adaptable and solution‑focused attitude.

Required skills

What we offer

• Competitive salary of £27,000‑£28,000 per year.
• Supportive and collaborative team environment.
• Varied role with development opportunities.
• Work from home every Friday.
• Opportunity to join a stable and growing FMCG business.