Customer Services Administrator – Temporary (Bedford)

About the role

We are seeking a Customer Services Administrator for a temporary, office‑based role in Bedford. The position runs from 3 August to 31 October (with possible extension) and offers a key opportunity to support a busy operation by clearing a backlog and ensuring smooth processes for customers and internal teams.

Key responsibilities

• Re‑book engineer visits when appointments are cancelled or technicians are unavailable.
• Transfer data from an old system to a new platform following a major IT integration.
• Manage high‑volume administrative tasks with accuracy and attention to detail.
• Resolve invoicing issues and assist with complaint handling as required.
• Use Salesforce and other systems to keep operations running smoothly.

Required profile

• Strong customer service and administration experience.
• Excellent attention to detail and ability to handle a high workload.
• Quick learner of new systems, with a proactive, team‑focused attitude.

Required skills

• Salesforce (experience desired but not essential).

What we offer

• Hourly rate of £14.22.
• Fixed‑term contract from 3 August to 31 October.
• Office‑based work in Bedford, Monday‑Friday 7:30 am‑4:30 pm.