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Customer Support Administrator

Yellow Bricks Talent Search · London

🇬🇧 English
Zendesk

Job description

About the role

We are looking for a Customer Support Administrator to join a leading organisation on a temporary, full‑time basis. You will work from our London West End office, providing assistance to clients through the Zendesk ticketing platform.

Key responsibilities

  • Handle incoming customer queries via Zendesk tickets.
  • Provide accurate and timely resolutions, escalating complex issues when necessary.
  • Maintain up‑to‑date records of interactions and follow‑up actions.
  • Collaborate with internal teams to ensure consistent service quality.

Required profile

  • Immediate availability for full‑time work (4‑6 weeks).
  • Ability to commute to London, West End.
  • Previous experience using a ticketed support system.

Required skills

  • Proficiency with Zendesk.

What we offer

  • Temporary contract (4‑6 weeks) with full‑time hours.
  • Hourly rate of £13‑£14.

Questions fréquentes

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Published 1 month ago

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Yellow Bricks Talent Search

London