Cycle Technician – Bike Service & Repair

About the role

Got a passion for all things bike? Your enthusiasm combined with a knack for customers will drive you to deliver market‑leading cycle service and repair. You’ll work on a variety of bikes, ensuring every customer leaves impressed.

Key responsibilities

• Work on a wide range of cycles including kids, adult, premium, performance and electric models.
• Perform most service and repair tasks independently while supporting the development of team members.
• Assist customers in selecting and maintaining their ideal bike.

Required profile

• Proven experience in servicing, building and repairing various types of cycles.
• Strong background in delivering excellent customer service, preferably in a retail or cycle‑service setting.
• Ability to share expertise with colleagues and help them improve.
• Track record of meeting sales targets.
• Willingness to work a rota schedule, including weekends.

What we offer

• Competitive hourly pay (£11.25‑£13.11) with visible rates.
• Store discounts up to 25% and employee discounts up to 50% on garage services.
• Generous pension scheme, life insurance, and health cash plan.
• Bike purchase scheme, Cycle to Work scheme, and trade‑price bike programme.
• Access to financial tools such as Wagestream and Sharesave.
• Extensive employee wellness and counselling support.