Cycling Holiday Consultant

About the role

Join a dynamic travel sales team in East Sussex, helping customers plan unforgettable cycling holidays. You will combine your passion for cycling with strong sales expertise to deliver tailored holiday packages and exceptional service.

Key responsibilities

• Engage with customers via phone and email to understand their travel needs and recommend suitable cycling trips.
• Achieve individual and team sales targets by booking cycling holidays and upselling related services.
• Provide pre‑booking advice and post‑booking support, ensuring a seamless customer experience.
• Maintain up‑to‑date knowledge of the company’s cycling destinations and product range.
• Collaborate with colleagues to share best practices and contribute to a positive office environment.

Required profile

• Confident communicator with strong telephone etiquette and written skills.
• Motivated, well‑organised and detail‑oriented.
• Team‑player who enjoys solving problems for customers.
• Interest in travel, especially cycling holidays, and willingness to learn about ski destinations.

Required skills

• Sales experience, preferably in travel or holiday packages.
• Customer service experience.

What we offer

• Competitive salary between £26,500 and £32,000 per year, plus performance‑related bonus.
• Full‑time permanent contract with standard office hours (Mon‑Fri 9 am‑5:30 pm) and occasional weekend shifts during peak periods.
• Comprehensive training on all destinations and products.
• Opportunities for career development within a growing travel recruitment firm.