Data Support Officer – Estates IWMS (3-month contract)

About the role

We are looking for a proactive Assistant Data Support Officer to join the Estates IWMS team at a leading higher‑education institution in London. The role is contract‑based (3 months) and focuses on maintaining critical estates data, supporting system users and ensuring data quality across the IWMS platform.

Key responsibilities

• Provide day‑to‑day technical and process support to system users, including demonstrations and training.
• Prepare, load and validate data into the IWMS solution as new modules are onboarded.
• Administer system access, handle enquiries, and manage requests to resolution.
• Perform data remediation, maintain user guides and process maps, and support configuration changes.
• Assist with onboarding new users and produce administrative support such as meeting minutes.

Required profile

• Experience working in a complex environment with multiple stakeholders.
• Background in administering CAFM, IWMS or similar information‑management systems.
• Excellent problem‑solving ability, strong attention to detail and methodical approach.
• Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.
• Strong written and verbal communication, able to work under pressure and manage competing priorities.

Required skills

• CAFM/IWMS administration
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Data analysis

What we offer

• Competitive rate of £26.13 per hour (inside IR35) for a 36.5‑hour week.
• On‑site work in the City of London (2‑3 days a week).
• Opportunity to work within a dynamic estates team supporting a major educational institution.