Day Porter – Front Desk & Security

About the role

The Day Porter provides a high level of customer service and a visible security presence for a large residential complex in London’s West End. Working on a 5‑days‑in‑7 rotational schedule, the role covers weekends and bank holidays, with shifts from 07:00‑14:00 or 14:00‑22:00.

Key responsibilities

• Man the reception desk, checking all persons entering or leaving the building and maintaining a visitors’ register.
• Conduct regular internal inspections, record findings and complete daily incident reports for the House Manager.
• Monitor CCTV and intercom systems, respond to alerts and provide footage to police when required.
• Maintain accurate registers for pest control, maintenance appointments and other building services.
• Carry out designated cleaning tasks and coordinate contractors to ensure the building’s upkeep and safety.

Required profile

• Reliable and competent individual with good references.
• Willingness to work shift patterns, including weekends and bank holidays.
• Professional appearance and ability to wear prescribed uniform.
• Strong communication skills and ability to keep clear records.

Required skills