Day Porter

About the role

We are looking for a reliable Day Porter to join our West London site. Working on a shift rota, you will be the first point of contact for residents, guests and visitors, ensuring the building runs smoothly and safely throughout the day.

Key responsibilities

• Provide a reception desk service, answer phones, log messages and handle enquiries.
• Manage incoming mail, parcels, laundry and dry‑cleaning deliveries for residents.
• Monitor CCTV and oversee the security of the building and car park.
• Conduct regular patrols, check gates, doors and common areas for safety and cleanliness.
• Respond to fire alarms and other emergencies according to site procedures.
• Log and report any maintenance issues, defects or incidents to the Building Manager.

Required profile

• Previous experience in a similar porter, concierge or building‑services role.
• Strong customer‑service attitude with a polite and positive demeanor.
• Ability to work independently, follow procedures and maintain accurate records.
• Good communication skills and the ability to interact with residents and contractors.

Required skills

• CCTV operation
• Intercom system handling
• Phone and message logging

What we offer

• Full‑time permanent position with a competitive salary of £27,040 per year.
• Shift patterns covering 7 am‑3 pm and 3 pm‑11 pm, five days a week.
• Opportunities for professional development within property management.