Deal Operations Manager

About the role

We are seeking a Deal Operations Manager to serve as the operational backbone of our sales motion, bridging Sales, Finance, Legal and Product. You will structure, price and close complex enterprise deals, ensuring speed, accuracy and profitability from proposal to signature.

Key responsibilities

• Own end‑to‑end deal support, including pricing, proposal creation and approval workflows for strategic enterprise deals.
• Design and maintain deal‑desk processes, discounting guardrails and approval matrices in partnership with Sales.
• Collaborate cross‑functionally with Legal, Finance and Product to unblock non‑standard terms, custom packaging and multi‑year/multi‑product agreements.
• Build and maintain tools and dashboards (Salesforce, Sheets or internal systems) to track pipeline, cycle time and win/loss trends.
• Analyze deal data to identify bottlenecks and recommend process improvements.
• Support quote‑to‑cash processes, ensuring accurate contract terms, billing setup and revenue recognition handoffs.
• Lead special projects on pricing strategy, packaging, discounting policy and international deal structures.
• Leverage AI‑native tools such as Claude Code and Cursor to automate repetitive workflows.

Required profile

• 3+ years experience in deal desk, sales operations, revenue operations or management consulting.
• Strong attention to detail with the ability to spot pricing errors and contract inconsistencies.
• Ability to manage multiple live deals simultaneously.

Required skills

• Advanced Excel / Google Sheets and financial modeling.
• Experience with Salesforce (preferred) and contract lifecycle management tools such as Ironclad or DocuSign.
• Familiarity with AI‑native automation tools (e.g., Claude Code, Cursor).