Delivery Partner Manager – UK & Ireland

About the role

The Delivery Partner Manager (DPM) acts as both advisor and operating partner to Amazon Delivery Service Partners (DSPs) across the UK and Ireland. Working on the ground, the DPM helps new and existing DSPs build safe, compliant, and high‑performing last‑mile delivery operations within Amazon Logistics.

Key responsibilities

• Partner with DSP owners to develop business strategies, improve performance metrics and ensure safety compliance.
• Identify and execute value‑creation opportunities throughout the DSP lifecycle, focusing on sentiment, capacity, and reliability.
• Collaborate with Regional On‑The‑Road (OTR) managers, Partner Relations, Legal, fleet, and network health teams to remove obstacles and drive operational excellence.
• Facilitate Monitoring and Enforcement Policies (MEP) and maintain two‑way feedback channels with OTR teams and product strategy groups.
• Travel regularly to multiple sites, engaging with DSP owners weekly and adapting work hours to meet business demands, including weekends and holidays.

Required profile

• Proven experience in logistics, transportation, or delivery operations management.
• Strong analytical mindset with the ability to influence business planning and strategy.
• Willingness to work flexibly, travel frequently, and operate in a field‑based environment.
• Excellent communication and stakeholder‑management skills.

Required skills

What we offer

• Opportunity to shape the growth of Amazon’s delivery network in the UK and Ireland.
• Dynamic, fast‑paced environment with cross‑functional collaboration.
• Competitive benefits and career development pathways.