Deputy Estate Manager

About the role

Join one of Europe’s largest estate regeneration projects as the Deputy Estate Manager. You will support a vibrant 64‑acre neighbourhood of over 5,500 new homes, delivering high‑quality front‑of‑house services and ensuring a safe, welcoming environment for residents and visitors.

Key responsibilities

• Lead and coach on‑site estate teams, organise briefings and rota planning.
• Conduct daily site patrols, inspections and follow‑ups to maintain five‑star standards.
• Manage resident communications, resolve queries and complaints promptly.
• Monitor compliance with SOPs, health & safety policies, audits and incident reporting.
• Track budgets, raise purchase orders and contribute to service‑charge optimisation through data‑driven decisions.
• Act as the trusted deputy to the Estate Manager, stepping in to run operations in their absence.

Required profile

• Proven experience in operational management within a high‑profile, customer‑focused environment.
• Strong leadership presence with the ability to set expectations, give feedback and lead by example.
• Analytical mindset and commercial awareness, balancing service quality with cost control.
• Excellent communication skills, diplomatic and solution‑oriented.
• Detail‑oriented and able to follow through until tasks are completed.

Required skills

• Experience supervising site teams and coordinating contractors.
• Knowledge of health & safety regulations and SOP compliance.
• Budget management and procurement experience.

What we offer

• Competitive salary range £50,000 – £60,000 per year.
• Dynamic, high‑footfall estate environment with on‑site amenities.
• Opportunity to develop leadership skills within a landmark regeneration project.