Deputy Manager - Bershka White City

About the role

Bershka, part of the Inditex Group, is hiring a Deputy Manager for its White City store in London. The role supports the General Manager in leading the store with ownership, pace and calm, playing a key part in commercial performance, high standards and an excellent customer experience. It is a hands-on position with real responsibility, working from the shop floor and stepping up to lead the store when needed.

Key responsibilities

• Support the GM and deliver store performance through clear priorities, floor leadership and consistent follow-through
• Use KPIs and store insight to act quickly and keep performance on track
• Support commercial launches and ensure merchandising reflects best sellers, trends and customer demand
• Protect Bershka's visual standards and brand DNA
• Drive routines across stock flow, replenishment and stockroom organisation to maintain availability
• Maintain operational standards in security/shrinkage, cash procedures, health and safety, cleanliness and maintenance follow-up
• Coach and motivate teams on shift, give regular feedback and address issues early and fairly
• Support recruitment and onboarding, and contribute to succession planning and development plans
• Support the planning and delivery of the hours budget, rotas and productivity targets

Required profile

• Experience in a fast-paced retail environment in a supervisory or management role
• Strong commercial awareness and confidence acting on the shop floor
• Calm, clear leadership style able to motivate and align teams under pressure
• Strong standards across operations (stock, shrinkage, cash, compliance)
• Passion for fashion with awareness of trends and competitors
• Commitment to inclusive leadership and ownership and integrity

What we offer

• Competitive salary
• 25% employee discount across all Inditex brands
• Uniform allowance
• Pension scheme
• 'More 4 Less' benefits platform with a wide range of discounts
• Wellbeing support through a collaboration with Retail Trust
• Development opportunities and internal progression within Bershka and the wider Inditex Group