Deputy Manager (Non-Clinical) - Care Home Operations

About the Role

Are you a dedicated leader looking to make a real impact in the healthcare sector? As a Deputy Manager (Non-Clinical) at Ardenlee Care Home, you will play a pivotal role in driving operational excellence and ensuring the highest standards of service delivery in partnership with the Home Manager.

Main Missions

• Lead and oversee daily operations to ensure a safe, efficient, and compliant environment.
• Supervise staff performance and provide visible leadership to the care team.
• Support audits, monitor quality standards, and drive continuous improvement initiatives.
• Mentor, support, and develop staff to foster a positive and accountable culture.
• Assume full operational responsibility when required, ensuring seamless decision-making and continuity.
• Ensure strict adherence to regulatory requirements and organizational policies.

Candidate Profile

• Proven experience in a leadership or supervisory role within a care or residential setting.
• Strong organizational skills with a focus on operational efficiency and compliance.
• Excellent interpersonal skills with a natural ability to mentor and develop teams.
• Ability to take decisive action and manage responsibilities in a fast-paced environment.
• Commitment to upholding values of Trust, Respect, Passion, Kindness, and Inclusion.

Required Skills

• Operational Management & Leadership
• Regulatory Compliance & Auditing
• Staff Supervision & Mentoring
• Quality Assurance & Performance Monitoring
• Effective Decision-Making & Problem Solving

What We Offer

• Competitive salary: £18.72 per hour.
• Structured working hours: 40 hours per week (2 x 12h direct service + 2 x 8h office-based).
• Clear career progression pathways towards Home Manager roles.
• Comprehensive benefits: Pension, paid PVG, uniform provided, and 5.6 weeks of annual leave.
• Continuous professional development and support from senior management and regional teams.