Deputy Manager – Retail Store

About the role

As a Deputy Manager you will support the General Manager in leading the store with ownership, pace and calm. You will play a key role in delivering commercial performance, high standards and an excellent customer experience while building an inclusive, motivating culture.

Key responsibilities

• Supporting the GM to deliver store performance through clear priorities, floor leadership and consistent follow‑through.
• Using KPIs and store insight to take quick action and keep performance on track.
• Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand.
• Bringing Stradivarius DNA to life through strong visual standards, fast execution and inspiring product presentation.
• Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability.
• Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow‑up.
• Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly.
• Supporting recruitment and onboarding, helping to create a great candidate and new starter experience.
• Supporting succession planning by identifying potential and contributing to development plans.
• Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track.

Required profile

• Experience in a fast‑paced retail environment in a supervisory or management role.
• Strong commercial awareness and confidence taking action on the shop floor.
• A calm, clear leadership style with the ability to motivate and align teams under pressure.
• Strong standards across operations (stock, shrinkage, cash, compliance).
• Strong fashion and trend awareness, with the ability to translate insight into action on the shop floor.
• A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
• Ownership and integrity: you follow through, take responsibility and lead by example.

What we offer

• Competitive salary
• 25% employee discount across all Inditex brands
• Uniform allowance
• Pension scheme
• ‘More 4 Less’ benefits platform with a wide range of discounts
• Wellbeing support through our collaboration with Retail Trust
• Development opportunities and internal progression within Stradivarius and the wider Inditex Group