Digital Freight Account Manager

About the role

Bis Henderson is seeking an ambitious Digital Freight Account Manager to join its growing team in Warrington. This role offers the chance to work with a forward‑thinking logistics provider and to develop expertise in managing freight movements through a digital platform.

Key responsibilities

• Plan, coordinate and oversee the end‑to‑end freight forwarding/transport process using the company’s digital platform.
• Liaise with customers, suppliers and hauliers to ensure efficient and timely movement of goods.
• Input and maintain accurate shipment data and documentation.
• Deliver excellent customer service by responding to queries and providing proactive shipment updates.
• Monitor shipments, identify issues and resolve delays promptly.
• Collaborate with the wider logistics team to improve processes and service delivery.

Required profile

• Experience in freight forwarding, logistics or transport coordination (preferred but not essential).
• Excellent organisational and multitasking abilities.
• Clear, professional communication skills.
• High attention to detail and accuracy in data handling.
• Ability to work effectively within a busy team environment.

Required skills