Digital Marketing Account Manager

About the role

The company is looking for an Account Manager to join its growing client services team at a digital marketing agency in Bedfordshire. You will own a portfolio of clients, acting as their main point of contact and ensuring successful delivery of digital campaigns.

Key responsibilities

• Manage client accounts end‑to‑end, overseeing timelines, budgets and reporting.
• Coordinate internal specialists across SEO, paid media, content and digital PR to deliver campaign objectives.
• Identify growth opportunities, shape proposals and keep revenue forecasts accurate.
• Lead client onboarding and run planning sessions that align internal teams.
• Collaborate with senior account managers to set strategic direction for each portfolio.

Required profile

• Agency‑side experience managing and growing client accounts.
• Strong communication skills and the ability to discuss digital channels confidently.
• Working knowledge of SEO, PPC and content marketing.
• Familiarity with AI tools such as Claude or ChatGPT is a plus.

Required skills

• SEO
• PPC
• Claude
• ChatGPT