Driver Services Administrator

About the role

We are looking for a Driver Services Administrator to support our Driver Services department, handling fleet management and vehicle in‑life administration. You will work closely with the Account Management team to ensure smooth vehicle operations and customer service.

Key responsibilities

• Process pool car bookings and manage driving licence checks.
• Coordinate tracker and telematics installations.
• Maintain accurate Motor Insurance Database (MID) records.
• Assist customers with vehicle‑related requests such as taking vehicles abroad, obtaining parking permits, and handling cherished registration plate transfers.
• Ensure all hire vehicles have appropriate insurance and confirm MOTs are completed on time.

Required profile

• Previous experience in a similar administrative role.
• Methodical, process‑driven approach with strong attention to detail.
• Ability to work well under pressure, especially during peak periods.
• Good numeracy and literacy skills.
• Strong organisational skills with the ability to prioritise workloads effectively.

Required skills

• Proficiency with Microsoft Office packages.

What we offer

• Competitive salary and benefits package.
• Open communication with management and opportunities to share ideas.
• Full‑time, office‑based role in Leeds.