Driver's Mate – Delivery & Installation Role

About the role

The Driver's Mate works alongside an experienced lorry driver to deliver, install and collect a range of electrical products directly to customers' homes. This full‑time, on‑site position is based in Hedge End and serves a client operating seven days a week across South East England.

Key responsibilities

• Safely deliver, install and demonstrate white goods, televisions and cookers in customers' properties.
• Engage with customers, keep them informed and ensure high‑standard service following best‑practice guidance.
• Maintain regular contact with the site throughout the day to manage delivery changes and resolve issues.
• Use the handheld Savvy device to record visits and obtain customer signatures.
• Liaise with manufacturers at delivery points when required.
• Handle all products safely, supporting colleagues in safe handling practices.
• Manage and secure vehicle loads throughout the day using provided equipment.
• Comply with site‑specific health and safety policies to protect customers and colleagues.
• Represent Berry Recruitment as a brand ambassador, modelling company values.

Required profile

• Passion for delivering excellent customer service.
• Strong verbal communication skills, both on the phone and face‑to‑face.
• Physical fitness for heavy lifting and manual handling.
• Flexibility to work alone or collaboratively and adapt to a rotating schedule.
• Valid driving licence and willingness to maintain professional development.

Required skills

• Operation of the Savvy handheld device for delivery documentation.