Driver/Valet – Customer Vehicle Collection & Delivery

About the role

We are looking for a Driver/Valet to join Activate Accident Repair in Newcastle. The role involves collecting and delivering customer and courtesy vehicles, handling paperwork and payments, and providing a professional service that supports our mission to make someone’s bad day better.

Key responsibilities

• Collect and deliver customer vehicles on schedule, completing all claim and damage paperwork and collecting excess payments.
• Drive vehicles safely, complying with traffic laws and reporting any faults or incidents to the Bodyshop Manager.
• Inspect courtesy cars for damage and cleanliness, confirm any issues with reception, and notify customers of delays.
• Handle payment receipts, follow financial procedures, and complete fuel and driver logs.
• Ensure all documentation is accurate when transferring vehicles and report any accidents promptly.

Required profile

• Full, valid driving licence appropriate for the vehicles used.
• Experience in logistics or vehicle appraisal.
• Excellent communication and customer‑service skills.
• Strong attention to detail and ability to manage time effectively.

What we offer

• 33 days holiday (including bank holidays).
• Annual pay review.
• Personal health cash plan covering dental and optical expenses.
• Enhanced maternity, paternity, adoption and shared parental pay.
• Life assurance at three times basic salary.
• Free breakfasts, fruit and a birthday surprise for everyone.