Ecommerce Manager

About the role

We are looking for a driven ecommerce professional to own our online trading function. The business is scaling fast, and the role requires a fast‑paced, decision‑making mindset and a genuine care for colleagues. You will report to senior leadership and influence how the brand appears online while balancing commercial delivery with operational rigour.

Key responsibilities

• Coach, mentor and manage a small ecommerce team, fostering a culture of ownership and growth.
• Own the trading calendar, planning promotions and campaigns around seasonal moments, competitor activity and customer demand.
• Analyse sales and customer data to identify patterns, mitigate risks and inform decisions on stock, pricing and promotional focus.
• Act as the primary link between ecommerce and buying, ensuring product availability, pricing and range alignment.
• Maintain digital merchandising – refresh banners, rewrite product copy and optimise each page for commercial performance.
• Collaborate with marketing to maximise value from email, paid social, affiliates and other channels.
• Work with supply‑chain colleagues to keep listings accurate and stock levels realistic.
• Participate in cross‑functional projects shaping the wider online business and liaise with the tech team to flag site issues and influence future functionality.