Employee Relations Administrator – HR Support

About the role

As an Employee Relations Administrator you will provide essential administrative support for a wide range of employee relations activities. You will work closely with People Experience Officers and Leads to ensure processes run smoothly and confidential records are maintained to the highest standard.

Key responsibilities

• Manage confidential employee relations case files, keeping records accurate, up‑to‑date and GDPR compliant.
• Prepare meeting packs, formal correspondence and documentation for investigations, hearings, appeals and other ER meetings.
• Provide administrative support during formal meetings, including note‑taking and minute preparation.
• Monitor the Employee Relations inbox, handling routine queries and routing complex enquiries.
• Update HR systems such as People XD and ASK HR (Neocase) with case information.
• Produce reports and collate data to support projects and management reporting.
• Assist the wider People Experience team with various administrative tasks and continuous‑improvement initiatives.

Required profile

• Highly organised with strong attention to detail.
• Professional approach to handling confidential information.
• Ability to work efficiently in a fast‑paced environment.
• Excellent written communication skills for preparing documentation and minutes.
• Team‑player who can collaborate with HR colleagues and managers.

Required skills

• People XD
• ASK HR (Neocase)

What we offer

• Competitive salary of £24,720 per year based on a 37‑hour week.
• Hybrid working model – two days in the Sidcup office, the rest remote.
• Full benefits package as part of a charitable organisation supporting vulnerable groups.
• Opportunity to develop a career in HR and employee relations within a supportive team.