Employment Link Officer

About the role

The Skills, Employment & Adult Education Service of Coventry City Council offers two fixed-term, full-time Employment Link Officer posts, one in the Skills Team and one in the Employment Team. The role helps create new employment opportunities for Coventry residents through an employer-led approach to workforce development and progression into employment. It is a fixed-term position until 31 December 2027, with possible extension depending on funding and programme priorities.

Key responsibilities

• Build and maintain relationships with employers to understand their recruitment, workforce and skills needs.
• Work with employers, colleagues and partner organisations to support residents.
• Identify opportunities for residents to move into sustainable employment and further training.
• Work with employer engagement, skills and employment support teams to maximise opportunities.
• Maintain accurate and timely records of customer activity, progress and outcomes.
• Monitor and report on performance against agreed programme targets and funding requirements.
• Support the collection of evidence, case studies and success stories to show the programme's impact.
• Represent the programme at employer events, community activities, exhibitions and partnership meetings.

Required profile

• All candidates must have the right to work in the UK; sponsorship is not offered.
• Experience supporting people into employment, training or progression.
• Experience working with employers, businesses or external partners.
• Experience managing a caseload and working towards agreed outcomes and targets.
• Experience maintaining accurate customer and performance records.
• Understanding of the barriers people face when accessing employment.
• Commitment to equality, diversity and inclusive employment.

Required skills

• Strong communication and relationship-building skills.
• Ability to understand employer needs and identify suitable opportunities for residents.
• Good organisational skills and ability to manage competing priorities.
• A positive, flexible and solution-focused approach to a new and developing programme.