Estate Management Coordinator

About the role

We are seeking an organised, customer‑focused Estate Management Coordinator to join a rapidly growing property business near Colchester. You will act as the central point of contact for all property‑related matters, ensuring maintenance, contractor, and insurance processes run smoothly.

Key responsibilities

• Manage and action maintenance requests across a portfolio of properties.
• Coordinate and instruct approved contractors and suppliers.
• Liaise confidently with clients, contractors, and internal teams.
• Arrange and administer property insurance policies and handle related queries.
• Maintain accurate, up‑to‑date records in the company CRM system.
• Respond professionally to telephone and email enquiries.
• Build and maintain strong relationships with clients, contractors, and suppliers.
• Ensure all suppliers are vetted and compliant with company standards.

Required profile

• Highly organised and proactive with the ability to manage a varied workload.
• Strong administration and organisational skills.
• Excellent written and verbal communication abilities.
• Professional and confident telephone manner.
• Ability to work independently and use initiative.
• Adaptable, resilient and solutions‑focused.
• High attention to detail and strong prioritisation skills.
• Collaborative team player with a positive attitude.
• Full UK driving licence (essential).
• Previous customer service or property administration experience is desirable.

Required skills

What we offer

• Competitive salary (£25,000‑£27,000 per year).
• Attractive commission scheme.
• Pension contributions.
• Birthday leave and additional annual leave after three years.
• Regular team social events, client functions, and annual summer & Christmas parties.
• On‑site parking.
• Supportive and professional working environment.