Events Customer Service Administrator – Manchester

About the role

This is an exciting opportunity for an organised and proactive Events Customer Service Administrator to join a fast‑paced, growing business in Manchester. The role sits at the heart of the events function, supporting the coordination and delivery of multiple seminars and events each week while also handling broader office administration duties.

Key responsibilities

• Coordinate and book seminar venues across the UK.
• Manage delegate communications, registrations and event enquiries.
• Prepare seminar packs, contracts and event materials in advance.
• Support speakers with event information and logistics.
• Produce reports and maintain accurate CRM records.
• Handle incoming post, scanning and internal distribution.
• Order office stationery and manage postal campaigns.
• Assist with review processing and internal communications.

Required profile

• Previous experience in events, administration or coordination.
• Strong organisational skills and ability to juggle multiple tasks.
• Excellent attention to detail and accuracy.
• Calm, professional approach in a fast‑moving environment.
• Reliable, proactive and adaptable attitude.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• CRM systems (experience beneficial)
• Canva or similar design tools (advantageous)

What we offer

• £25,000 basic salary.
• Stable, long‑term position within a growing business.
• Supportive and collaborative team environment.
• Varied role with no two days the same.
• Opportunity to develop experience in events and operations.
• Central Manchester office location.