Executive Personal Assistant

About the role

Arriva UK Trains is seeking an Executive Personal Assistant to provide high‑level support to the Managing Director and the wider Executive Leadership Team. This full‑time, permanent role is based at Lacon House in London and offers a unique opportunity to work at the heart of a leading UK rail business.

Key responsibilities

• Manage complex diaries and calendars for the Managing Director and senior executives.
• Coordinate domestic and international travel arrangements.
• Organise executive meetings, leadership reviews, workshops and stakeholder engagements.
• Prepare agendas, board papers, presentations, reports and briefing packs.
• Handle correspondence and communications on behalf of senior leaders, ensuring timely follow‑up.
• Build effective relationships with internal stakeholders, external partners and industry contacts.
• Support strategic projects, leadership events and business planning activities.
• Arrange meeting logistics, conference calls and virtual events.
• Assist with invoice processing, expense reconciliation and related administration.
• Provide onboarding assistance and broader executive administration support as required.

Required profile

• Proven experience supporting multiple senior executives or board‑level stakeholders.
• Exceptional diary, meeting and stakeholder management abilities.
• Strong attention to detail and organisational capability.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and changing demands confidently.
• High level of discretion when handling sensitive and confidential information.
• Collaborative approach with confidence to build credibility with senior leaders.

Required skills

• Microsoft Office proficiency

What we offer

• Opportunity to work alongside the senior leadership team of a major UK rail business, gaining exposure to strategic initiatives.