Facilities Assistant – Fixed‑Term (6 months)

About the role

We are seeking a proactive Facilities Assistant to join IC24’s Estates & Facilities team on a six‑month fixed‑term contract. Based at Kingston House in Finberry, you will be the first point of contact for staff, visitors and contractors, helping to maintain a safe, welcoming and efficiently run workplace.

Key responsibilities

• Provide front‑of‑house reception and customer service for colleagues and visitors.
• Assist the Facilities Manager and Head of Estates with mobilisation and operational set‑up of services for new projects.
• Update maintenance and CAFM systems (Top Desk Reporting Portal) with completed tasks.
• Raise purchase orders, manage supplier relationships and maintain accurate records and compliance documentation.
• Monitor progress against mobilisation objectives, reporting risks or delays to senior facilities staff.
• Help embed a consistent Estates and Facilities service model across the new site and existing locations.

Required profile

• Previous experience in administration or reception.
• Strong communication and customer‑service abilities.
• Excellent organisational skills with attention to detail.
• Ability to work independently and as part of a team.
• Proactive attitude and capacity to prioritise competing tasks.

Required skills

• Proficiency with MS Office applications.
• Experience using CAFM or similar maintenance management systems.
• Familiarity with Top Desk Reporting Portal or comparable reporting tools.

What we offer

• Fixed‑term contract (6 months) with a salary of £25,740 per year.
• Opportunity to work within a leading not‑for‑profit social enterprise delivering primary care services.
• Supportive team environment and professional development opportunities.