Facilities Assistant

About the role

We are seeking a proactive and organised Facilities Assistant to support the management and maintenance of our client’s commercial property portfolio in Hungerford. The role is office‑based with regular travel to various company properties, offering a varied, hands‑on environment where no two days are the same.

Key responsibilities

• Act as the first point of contact for tenants, contractors and service providers, responding to maintenance requests.
• Coordinate repairs, planned maintenance and contractor activities across the property portfolio.
• Carry out regular inspections, identify issues and recommend improvements.
• Manage building access, keys, security systems and alarm activations.
• Conduct monthly utility meter readings and prepare reports.
• Maintain accurate digital and paper records, including maintenance logs and inspection reports.
• Perform basic maintenance, cleaning and general upkeep where appropriate.
• Support health and safety compliance through routine checks, fire testing and statutory inspections.
• Respond to facilities‑related emergencies and act as a key holder for company properties.
• Assist with day‑to‑day management of serviced apartments, including guest check‑ins/check‑outs, cleaning coordination, inventory checks and laundry management.
• Support additional facilities projects as directed by the Business & Facilities Executive Manager or Directors.

Required profile

• Previous experience in facilities, property management, maintenance or a similar operational role.
• Strong organisational and time‑management abilities.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work independently.
• High attention to detail and a proactive problem‑solving approach.
• Full UK driving licence.

Required skills

• Microsoft Office (particularly Excel)