Facilities Coordinator – Arlington

About the role

We are looking for a dynamic Facilities Coordinator to support the day‑to‑day operations of our client’s housing portfolio in Arlington, Greater London. You will act as the main liaison between contractors, internal teams and residents, ensuring a safe, well‑maintained environment.

Key responsibilities

• Serve as the primary contact for Renovo and all external contractors, coordinating communications and service delivery.
• Manage contracts, KPIs, SLAs and conduct regular performance reviews to secure value for money.
• Liaise with Care & Support, Finance, Development and Central Operations to align facilities activities with organisational goals.
• Lead health and safety initiatives, ensuring compliance with regulations and best practices.
• Provide training and technical advice to General Managers and colleagues.
• Oversee security procedures, including key holding and video surveillance systems.
• Schedule and log office repairs and maintenance via the ServiceNow platform.
• Negotiate new contracts and monitor contractor performance to maintain high service standards.

Required profile

• Experience in housing or facilities management.
• GCSE‑level education or equivalent.
• Strong interpersonal skills and ability to manage multiple projects under pressure.
• Flexibility to work evenings or weekends when required.
• Commitment to a customer‑focused service and knowledge of health‑and‑safety regulations.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• ServiceNow

What we offer

• Temporary contract with the opportunity to work in a supportive, vibrant environment.
• Direct impact on the efficiency and safety of a busy housing community.
• Professional development through training and exposure to diverse facilities projects.