Facilities Manager – Shopping Centre

About the role

We are looking for a technically competent Facilities Manager to lead the safe, compliant and efficient operation of all building systems and services at a small shopping centre in West London. The role combines day‑to‑day operational delivery with the management of capital, lifecycle and contractor‑led programmes.

Key responsibilities

• Provide facilities management across all building services, plant, systems and common areas.
• Ensure the centre remains safe, statutory compliant and operationally resilient.
• Manage sub‑contractors for cleaning, waste and security services, meeting SLA requirements.
• Oversee planned preventative maintenance, reactive maintenance and lifecycle works for M&E, fabric and specialist systems.
• Lead capital works, lifecycle projects and major maintenance programmes from planning through delivery.
• Maintain accurate records, risk registers, compliance documentation and budget information.
• Support the Centre Manager with operational issues, occupier communications and incident response.
• Collaborate with the Property Manager on budget planning, approvals and technical reporting.

Required profile

• Strong facilities management experience, preferably in retail, shopping centre or commercial property environments.
• Good knowledge of statutory compliance, health and safety and contractor management.
• Experience managing planned maintenance, reactive works, lifecycle projects and capital programmes.
• Ability to work closely with Centre and Property managers and external service partners.

Required skills

• Mechanical & Electrical (M&E) systems
• Building services engineering
• Planned preventative maintenance
• Lifts and escalators

What we offer

• Competitive salary up to £60,000 per annum.
• Permanent, full‑time contract.
• Opportunity to manage a diverse portfolio of building services in a vibrant retail setting.