Field Service Engineer - Forklift Equipment

About the role

STILL Materials Handling, a global leader in forklift trucks and warehouse equipment, is looking for a Field Service Engineer to work around the Cheltenham area. The role is hands-on and problem-solving oriented: you will diagnose and resolve technical issues, carry out preventative maintenance checks and travel to customer sites to service STILL forklifts and other material handling equipment.

Key responsibilities

• Diagnose and resolve technical issues so equipment runs at peak efficiency
• Carry out preventative maintenance check-ups to keep the fleet running smoothly
• Travel to customer locations to service forklifts and other material handling equipment
• Build strong relationships with customers and deliver reliable support

Required profile

• Experience as a vehicle technician or mechanical engineer, especially as a forklift technician, plant fitter, plant technician or vehicle technician
• Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles or industrial cleaners is highly desirable
• NVQ level 3 (or equivalent) is ideal but not essential
• Full UK driving licence
• Comfortable working autonomously and within a team

Required skills

• IT equipment: the company uses modern technology to keep accurate records and place orders, so comfort with IT is essential
• Full Forklift Driver Licence

What we offer

• Competitive salary based on experience
• 39.5-hour week, generally 08:00-16:30 Monday to Thursday and 08:00-16:00 on Fridays
• 25 days annual leave plus statutory bank holidays
• Company pension scheme (5% employer contribution, minimum 5% employee contribution)
• Commission opportunity, overtime opportunities and a "Recommend a Friend" bonus scheme
• Company van and fuel card, with the option for private use
• Laptop and phone provided
• Discounts from major UK brands and world-class STILL product training