Field Service Engineer – UK (Remote)

About the role

As the dedicated Field Service Engineer for Formlabs, you will be the primary technical point of contact and face of the company across the UK & Ireland region. The role involves traveling 80% of the time to install, commission, train, and repair 3D printing systems on site.

Key responsibilities

• Travel to customer sites to unpack, install, commission, calibrate, and demonstrate new 3D printing equipment.
• Conduct structured on‑site training sessions and live product demos for new and existing users.
• Provide rapid response for urgent breakdowns, performing single‑visit repairs and preventative maintenance visits.
• Diagnose electromechanical issues, manage travel logistics, and maintain detailed records of installations, trainings, and repairs in Salesforce.

Required profile

• Based in London, Manchester or Dublin (preferred for hub connectivity).
• Willingness to be on the road 80%+ of the time; overtime eligible.
• Strong technical background in electromechanical/hardware systems.
• Fluent English (C1‑C2) with the ability to explain complex concepts clearly.
• Valid driver’s licence (category B).

Required skills

• Electromechanical systems
• Hardware troubleshooting
• Salesforce for documentation
• 3D printing technology

What we offer

• Company shares (double‑unicorn status)
• Eligibility for overtime payment
• Learning and development budget
• Free 3D prints and fun team events