Field Service Team Leader – Forklift Trucks

About the role

This hybrid position combines hands‑on engineering work with team leadership for a growing materials‑handling business. You will spend the majority of your time in the field (around 70%) while mentoring a small team of engineers and driving performance.

Key responsibilities

• Service, maintain and repair forklifts and other materials‑handling equipment.
• Diagnose complex mechanical, electrical, hydraulic and electronic faults.
• Provide technical support and guidance to a team of 3‑4 Field Engineers.
• Act as the escalation point for advanced diagnostics and recurring issues.
• Manage your own customer base, including service schedules and breakdowns.
• Support team performance through workload planning and first‑time‑fix improvement.

Required profile

• Senior Field Service Engineer or Technical Specialist background.
• Experience working on plant, forklifts or similar equipment.
• Full UK driving licence.
• Ready to progress into a team‑leader role while staying hands‑on.

Required skills

• Mechanical diagnostics
• Electrical diagnostics
• Hydraulic diagnostics
• Electronic diagnostics
• Forklift maintenance

What we offer

• Salary £50,000 – £55,000 per year
• Overtime, door‑to‑door pay and performance bonus
• Training and development opportunities
• Company vehicle and fuel card