Field Service Technician (Full or Part-Time)

About the role

Miele's Domestic Premium Appliance Field Service team works in customers' homes, diagnosing and repairing domestic appliances. The role is open to full-time and part-time candidates, including condensed weeks of 3 to 5 days (for example 4 days or 24 hours over 3 days). It is based in London South and surrounding areas (Guilford, North North West London, South West London, West London).

Key responsibilities

• Service domestic appliances in customers' homes, working independently.
• Diagnose and repair issues on Miele products.
• Promote Miele care products and appliances and earn points redeemable for gift cards or products.

Required profile

• Ideally an appliance engineer or appliance technician; other technical experience in electronics, white goods, electrical or gas is advantageous.
• A gas qualification and experience is highly desirable but not essential.
• Team player who collaborates and delivers an excellent customer experience.

What we offer

• Starting salary of £37,569 (inc. London weighting £40,721); rises to £38,299 / £41,451 plus bonus and commission within 6 months.
• Commission on a 40-hour week and performance-related bonus scheme.
• Daily lunch allowance, optional private use of company vehicle, 25 days holiday plus bank holidays.
• Contributory pension, life assurance and income protection, wellness and eye-care voucher schemes.
• Training, career development and substantial discounts on company products.