Finance Administrator – Hybrid (4 days home, 1 day office)

About the role

We are seeking a Finance Administrator to join our team on a fixed‑term basis. The role is hybrid, allowing you to work four days from home and one day in our New Milton office. You will provide accurate finance administration support, focusing on sales ledger activities and credit control to help maintain healthy cash flow.

Key responsibilities

• Process incoming payments (cheques, card, post) and post cash daily.
• Manage incoming and outgoing post distribution efficiently.
• Allocate payments across relevant accounts and business areas.
• Process credit notes, account closures and customer refunds.
• Proactively chase outstanding consumer debt via calls, statements and written communication.
• Handle inbound finance‑related calls and respond to customer enquiries professionally.
• Investigate and resolve unallocated cash, supporting bad‑debt recovery activities.
• Maintain accurate customer records across finance systems and assist with Direct Debit administration when required.
• Support ad‑hoc finance projects and general administrative tasks.

Required profile

• Strong administrative capability with a keen eye for detail.
• Customer‑focused mindset and excellent communication skills.
• Ability to work independently and meet tight deadlines.
• Reliable internet connection (minimum 5 Mbps upload, 15 Mbps download).

Required skills

What we offer

• £26,000 per annum (fixed‑term, 5 months).
• 35‑hour week, Monday‑Friday 09:00‑17:00.
• 161 hours holiday per annum plus bank holidays (pro‑rated).
• Discounts on groceries, holidays, insurance, restaurants and more.
• 24/7 employee assistance programme via app.
• Family and friends discounts on services and products.
• Pension scheme with up to 4% company match.
• Free on‑site parking.