Finance Assistant – Credit Control & Customer Support

About the role

This temporary, full‑time Finance Assistant role supports a fast‑growing technology business during a critical period. Working fully remotely, you will join a dynamic finance team focused on credit control and customer interaction.

Key responsibilities

• Proactively chase outstanding payments and manage aged debt.
• Handle a high volume of customer queries related to invoices and payments via phone and email.
• Support Accounts Payable tasks when required.
• Complete bank reconciliations and maintain accurate financial records.
• Investigate and resolve discrepancies across customer accounts.
• Provide general finance and administrative assistance to the team.

Required profile

• Previous experience in credit control and/or accounts receivable.
• Exposure to Accounts Payable and bank reconciliation processes.
• Strong communication and customer‑facing abilities.
• Ability to work efficiently in a fast‑paced, high‑volume environment.
• Excellent attention to detail and organisational skills.
• AAT Level 3 (or equivalent) as commonly expected in South West finance teams.

Required skills

• Experience with Xero or other cloud‑based accounting systems.

What we offer

• Fully remote working arrangement.
• Immediate start with a competitive hourly rate.
• Opportunity to gain experience in a growing technology business.
• Supportive and collaborative team environment.